+44 7389 640237
+44 7389 640237
Our internet pharmacy prioritizes our customers' satisfaction and aim to provide a seamless shopping experience. To ensure clarity and transparency, we have established a comprehensive returns, refunds, and delivery policy that is in compliance with international pharmaceutical standards and regulations.
Once an order has been dispatched from our controlled facility and is en route to your specified destination, we are unable to accept returns of any medication. This policy aligns with international laws and safety regulations designed to safeguard the integrity and safety of pharmaceutical products. Your health and well-being are paramount, and we adhere to stringent quality control standards to guarantee that the medications you receive meet the highest safety and efficacy requirements.
We recognize that there may be situations where you wish to cancel your order. However, once a transaction has been successfully completed, we are unable to issue a refund. It is important to note that once an order has been finalized, it cannot be reversed or refunded.
For orders that have not been paid within 7 days from the date of the order, they will be automatically cancelled. You will not be charged if payment is not received within this timeframe.
While we take extensive precautions to ensure your order arrives in perfect condition, we acknowledge that rare instances of damage during transit can occur. In the event that you receive a damaged order, we are here to assist. To expedite the investigation and facilitate a swift resolution, please provide photographic evidence.
This should include clear images of the damaged parcel, the tracking number, and the contents. Promptly reporting damaged orders ensures you receive a replacement or compensation for the affected items. It is important to file a claim for damaged orders within 7 days of receiving your delivery.
In the unlikely event that your order is lost or missing, we request that you take the following steps:
Our dedicated dispatch manager will conduct a thorough investigation into your claim. Approved claims will result in the order being resent within 7 days of approval.
Our experienced and friendly customer support team is available around the clock to assist you. You can reach out to us via:
At sleepfaster.co.uk your satisfaction and well-being are our top priorities. We appreciate the trust you place in us, and we are dedicated to providing a reliable, efficient, and secure shopping experience. If you have any questions or concerns, do not hesitate to contact us; we are here to assist you.