Delivery

At our internet pharmacy, we understand the importance of timely and dependable delivery services when it comes to your healthcare needs. Our commitment to providing efficient and secure delivery options is a testament to our dedication to your well-being.

Live Tracking for Peace of Mind

We know how valuable peace of mind is when waiting for your order to arrive. That's why we offer live tracking services that allow you to monitor the progress of your package in real-time. With our live tracking feature, you can keep a close eye on your order and know exactly when to expect its arrival.

Delivery Costs

To ensure complete transparency in your online shopping experience, we calculate delivery costs based on your location, the chosen shipping method, and the size of your order. These costs are confirmed during the checkout process, so you can see exactly what you'll be charged for delivery before finalizing your purchase.

Lost or Missing Packages

While we make every effort to ensure your order arrives in perfect condition and within the expected time frame, we understand that, on rare occasions, packages may go missing during transit. If you believe your package is lost or missing, please follow these steps:

• Contact Us: Reach out to our customer support team as soon as you suspect an issue with your delivery. We are here to assist you and guide you through the process.
• Provide Documentation: To help us investigate and resolve the issue efficiently, please provide clear pictures of the package, the tracking number, and its contents. This documentation will aid in our efforts to locate your package.
• Notify Us Promptly: All claims of lost or missing packages must be reported within seven days of the expected delivery date. This timeframe allows us to initiate an investigation promptly.

Our Investigation Process

Rest assured that all claims of lost or missing packages are taken seriously. Each claim is thoroughly investigated by our experienced dispatch manager, who works diligently to determine the cause of the issue.

Resending Approved Claims

For claims that are approved as a result of our investigation, we will promptly initiate the process of resending your order. Our aim is to ensure that you receive your essential healthcare products as quickly as possible. Approved claims are typically resent within seven days of their confirmation.

How to Contact Us

Your satisfaction and well-being are of utmost importance to us. If you have any concerns or inquiries regarding your order, our delivery process, or any other matter, our friendly and knowledgeable support team is available 24/7 to assist you.

You can easily get in touch with us by:

• Clicking the live chat feature at the bottom on the screen.
• Sending us an email.
• Calling our dedicated customer support hotline.

We are here to make your shopping experience as convenient and worry-free as possible. improvement. We eagerly anticipate the opportunity to assist you with any questions you might have.

At sleepfaster.co.uk we value your trust and are committed to delivering exceptional service, every step of the way.